How are residential solid waste and recycling collection rates set?

Rates are set by the contract (also known as a franchise agreement) by and between the City and each of the two approved haulers. Upon City incorporation, the City inherited the contract that existed by and between each hauler and the County of Riverside. Since then, the City has administered the contracts as is and simply amends them to meet the changing needs of the City.

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1. How are residential solid waste and recycling collection rates set?
2. Why did my monthly bill increase?
3. Can I call a different hauler than the one assigned to my service area?
4. Can I haul my own waste and recycling materials by myself?