Can I call a different hauler than the one assigned to my service area?

In almost all cases, no. The City has a franchise agreement with each hauler which gives them exclusive rights to provide waste and recycling collection in your service area. This enables the City to bargain as a large collection of customers, resulting in a competitive, market-based rate that applies evenly throughout the service area.

Show All Answers

1. How are residential solid waste and recycling collection rates set?
2. Why did my monthly bill increase?
3. Can I call a different hauler than the one assigned to my service area?
4. Can I haul my own waste and recycling materials by myself?